Time
If a pets behavior makes the groom unable to be completed, a full charge will still apply.
If more time is needed due to coat condition or behavior, additional cost will be added at $2/min
Groomers give 15 min notice before pickup/drop off. If a groomer has to wait longer than 5 min for pickup/drop off a charge of $2/min of waiting will be applied.
Payment
Due upon completion of the groom.
We accept cash, check, and *credit cards.
*Credit cards have an added processing fee of 3.5% added to all invoices.
Mats
Painful for a pet to have and remove, we take the utmost care to remove or brush out.
Cost to remove or brush out is $2/min, rounded to the next 5-minute increment, $20 minimum.
If brushing out mats would cause unnecessary pain or exhaustion to the pet, groomer will not brush out, and only be able to shave out.